It was a Friday Morning. My father upon rising from bed complained of headache and blurred vision. We had attended a family function yesterday and I suspected that the sumptuous food should have caused trouble to my father’s health. I decided to visit the nearby hospital which was functioning round-the-clock. After conducting a series of tests, the Doctor there informed that both blood sugar and Blood pressure levels are on the higher side and therefore, requested me to approach the Referral Hospital, in a different part of the City. When I went there, the personnel conducted another set of tests, which included the tests already conducted. When I enquired about the need for conducting the tests again, they informed they will not rely upon the tests conducted by another health unit as they have more advanced and sophisticated systems in place. When I enquired if the hospital records are not inter-linked, they replied in the negative.
Providing highest quality healthcare to patients is an important objective for hospitals. Hospital managements are under immense pressure to provide quality healthcare to patients. Implementation of a Health Management Information System (HMIS) is a great way of improving the quality of healthcare. HMIS automates the financial, administrative and other activities of a hospital. The Electronic Medical Record generated is available across hospitals. It helps better monitoring and control of hospital administration. For Doctors and medical personnel, the quality of healthcare delivery to patients is improved with the patient’s EMR being readily accessible. HMIS enables efficient decision making by monitoring predefined health indicators.
HMIS covers the following functionalities such as Patient Registration, Ward Management, Pharmacy, Billing, Patient Education, Nursing Care, Patient EMR and Clinical Data, Laboratory, Blood Bank, Hospital Administration, Human Resource, Payroll, Purchase, Transportation, Linen Management, Equipment Maintenance, Bio-Medical waste management, Security of Patient Data to name a few.
Though the general penchant among organizations is to use a ready-to-use software package, the advantages of ‘bespoke’ software are many. Bespoke software will work exactly the way wanted and will have features that specifically required for the hospital/organization. Bespoke software is an exact fit and there is no compromise on the quality or features required.
The Health Information of a patient consists of a person’s medical history, symptoms, diagnoses, procedures and outcomes. Even lab results, historical patient data, x-rays and images are part of the data. The information can be viewed individually, chronologically or demographically, as desired. Health Information Management ensures that the Patient records (EHRs) are accurate, complete and secure. The task of a HIM professional is to capture, store and retrieve healthcare information, electronically. A good Health Information Management system connects people, processes, technology and data, ensuring smooth flow of information between healthcare units. It obviates the need for repetitive tests as undergone by my father.